Workplace Leadership for Supervisors & Managers

Enjoyed the course and learned a great deal. Very informative. I will be enrolling in 1 or 2 other courses in the soon. My thanks to the staff, all of whom have been extremely helpful and friendly. I  wouldn't hesitate to recommend you guys...

- Tanya -

Training:                     Certificate of Attendance

Delivery:                    Classroom

Cost:                           $290 (incl GST) or $550 (incl GST for 2 day version)

Duration:                    Classroom1 day course / 2 day course                 

The Training

Supervisors and Managers play a critical role in maintaining a smooth operating workplace. These skills are often learned on the job by experience, but this can take valuable time and leave opportunities for oversights or errors in judgement.

Our course helps to:

  • clarify the roles and responsibilities of a Manager or Supervisor
  • Adjust to the role with confidence and assurance
  • Develop good communication skills in listening, asking questions and giving feedback to employees 
  • Develop a technique for making sure you give employees instructions that are clear and understood
  • Identify some techniques to deal with employee challenges such as squabbles, complaints and laziness
  • Recognise the importance of being visible and available to employees
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent

Course Structure

2 Days (recommended) - but can be delivered in 1 day portions

Course Outline
Day 1

  • Showing leadership in the workplace
  • The supervisor role
  • Establishing authority
  • Practical tips for handling responsibility
  • Identifying priorities
  • Communication skills

Day 2

  • Create and maintain effective workplace relationships
  • Dealing with employee concerns
  • How to work with others
  • Mistakes to avoid
  • Supervisory success
  • Review action plans

A Statement of Attendance is issued on successful completion.


To enrol in the Supervisors course today, please select your preferred date from our course calendar above.

If you have any questions about this qualification or what else we can offer you, please contact our friendly staff via our online enquiry formemail.

Please fill in the Registration form below. Fields in bold are required.

Frontline Leadership for Supervisors and Managers - Skillset of Certificate IV in Leadership and Management

Leadership & Management

Total Cost: $290
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